Sharon has over 25 years of experience in project coordination, administrative support, and customer service across various industries. She specialises in data management, system training, document preparation, and process optimisation. Sharon has a strong background in handling vendor relations, accounts, and communications, ensuring high standards and accuracy in her work.

• Project Coordination & Management
• Operational Processes
• Customer Service
• Office & Sales Equipment
• Financial Knowledge
• Software Proficiency
• Organisational Skills
• Language Proficiency: Bilingual in English and French (reading, writing, and speaking); beginner-level Ukrainian (reading typed text and basic conversational)
• Beta Testing & Feedback)
• Training & Support
• Design & Presentation

• Baccalaureate in Social Sciences, Honours Criminology, Magna Cum Laude (University of Ottawa - May 1992)
• Completion of 7 courses with an Honours average towards an associate designation with the Insurance Institute of Canada (1993-1996)

• Project Coordinator, EFI GLOBAL
• Manager of Membership Roster, EFI GLOBAL
• Advertising Manager, EFI GLOBAL
• Acting Officer Manager, Administrative Support Staff, PCA Adjusters Ltd.
• Claims Assistant, Interspect/Marshall & Pirie Insurance Adjusters Ltd.
• Claims Representative, Canadian General Insurance Group
• Clerk: Claims/Underwriting, Canadian General Insurance Group

• 2017 Kevin Mitnick Security Awareness Training Certificate of Achievement, March 13th, 2018
• Working Together–The Code & the AODA, Certificate of Course Completion (100%), October 26th, 2017
• Health & Safety Training Program Certificate of Achievement (100%), October 25th, 2017
• SCM Insurance Services SmartStart Certificate of Achievement, October 25th, 2017
• Canadian Centre for Occupational Health and Safety (CCOHS), WHMIS 2015 for Workers online course, February 22nd, 2016
• Five Year Service Award, EFI Global, 2014.